Interiors by Abode Limited 11.03.2026

 

At Abode, we care about your privacy. That’s why we only collect personal data if we have a good reason to do so. That’s also why we want to communicate transparently what we do with your personal data.

 

This Privacy Policy explains the types of information we may collect from you or that you may provide when using our Services. This Privacy Policy also describes Abode’s practices for collecting, using, maintaining and processing information.

 

If you are an employee of a Customer that uses the Services, this privacy policy does not apply to you or your use of the Services. Please refer to your employer’s privacy policy, which applies to the collection, use, processing and retention of your personal information. Individual employees of our Customers who seek access to their data, or who seek to correct, amend, or delete inaccurate data should direct their requests to their employers who are using the Services. Our customers are able to remove and update personal information and data without our involvement.

 

Abode is a showhome design company that interior design to the new build market.

 

Our registered company number is 09838993, and our registered office is at The Pavilion, Abbey Park, CV8 2LY. 

 

Our VAT number is GB 225 3097 23.

 

For ease of reference, we will further refer to ourselves using “we'', “us”, “our” or “Abode ”. “You”, “your” or “yours” means the [organisation/individual] using the Services

You can reach us at sales@abode.design.

 

Which personal data do we collect and why?

If you just visit our website, we do not collect personal data. We will only collect personal/company data in the following instances:

 

● If you ask us a question using a contact form or email;

● If you request access to our Services;

● If you apply for a job with us.

● If you are a customer working with us

 

We do use the services of the following external data processors:

 

• Payments (Starling Bank & Pleo)

• Customer Relationship Management (Hubspot)

• Contracts (EstiMac & RAMSapp)

• Book Keeping (Xero)

• Sustainability Software (Futureproof)

 

 

Below you can find what type of personal data we collect, what we use it for and how long we will keep it:

 

1. Your first and last name, Your company address, company email address and company phone number.


Please do note that for as long as we have an ongoing contract we cannot remove this information from our databases as we will need it to execute the contract. And even after our contract has ended, we may be under a legal obligation to hold on to some of this information for a bit longer. For example: under accounting legislation we must keep copies of our invoices which may mention your name or address.


2. Phone number and email address
This is so we can easily contact you. In principle, we will never contact you unless it is to answer a question, if we are working on an assignment for you or if you have applied for a job with us.

As is the case for your name and address, we will keep your email address and phone number in our customer or candidate database for as long as you do not object to us keeping it. If you no longer want us to keep this information, you can also always let us know.

Please do note that for as long as we have an ongoing contract, we are not able to remove this information from our databases as we will need it to execute the contract. And even after our contract has ended, we may be under a legal obligation to hold on to some of this information for a bit longer. For example: Under accounting legislation, we must keep copies of our invoices which may mention your email address.


3. IP-address, Preferences & Data provided through 
We currently offer no online portal for clients and as such do not store your IP, preferances or Data.

 

4. Information provided during job applications
If you apply for a position with us, you will provide us with personal data in your CV.

We will save the CV/CoveringLetter or email of every job applicant in our candidate database and may contact you in the future regarding job openings that may be of interest to you. Of course, we will delete all this information from our candidate database if you don’t like us holding on to it. Just let us know at sales@abode.design.

 

5. Payment Information
We only recieve payment via BACS transfers. Abode does not store any customer payment information.

 

How do we protect your personal data?

We take measures to ensure that your personal data is kept private!

 

We store very little customer data and all of that data is stored on HubSpot behind a email address/password and 2 step authentification via their app.

 

If you want more information about the measures we take email us at contact us at sales@abode.com

 

We will never sell or share your personal data to another party!

 

 

 

Data storage falls in to 3 categories based on its function

Customer data (Name, email, company & phone number) is stored on HubSpot if you are a trade customer we are working with or a potential new trade customer.

Customer data (Name & Company) is stored on Xero if we have sent you an invoice for work we have completed for your company

Customer Data (Name and Company) is stored on RAMS app if we have generated RAMS documents to access your building site.

Supplier bank details are stored on the Starling Bank website for fast payments.

 

We may change this Privacy Policy from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

 

You may request us to send you a summary of the personal data processed about you. If you feel that your personal data has been processed incorrectly or incompletely, or if you feel that such processing was unnecessary, then you also can ask us to edit, supplement or erase your personal data from our databases. Under the applicable privacy legislation, you also have the right to the following:

 

- Right to be forgotten - in certain circumstances, you can ask for the data we hold about you to be erased from our records. Bear in mind, if you ask us to erase your information from our records, we may purchase data in the future that contains your information. We can however mark it as “do not contact” therefore stopping any contact we may make to you.

- Right to restriction of processing - where certain conditions apply to have a right to restrict the processing.

- Right of portability - you have the right to have the data we hold about you transferred to another organisation.

- Right to object - you have the right to object to certain types of processing such as direct marketing.

- Right to object to automated processing, including profiling - you have the right to be subject to the legal effects of automated processing or profiling.

- Right to judicial review - in the event that we refuse your request under rights of access, we will provide you with a reason as to why. You have the right to complain.

 

If you feel we have failed to respond correctly to a request for information, you have the right to lodge a complaint about us to the UK Information Commissioner’s Office (https://ico.org.uk/) or with the relevant authority in your country of work or residence.

 

If you have any further privacy concerns or if you want to exercise your rights, you can contact us via email on sales@abode.design.

 

 

 

This policy was published by Jon Pilling, Director on 11.03.2026, and will be reviewed periodically on an annual basis or sooner if required.

 

 

At Abode, we believe in transparency, accountability and respectful relationships with everyone we work with.

If you are an employee, supplier, client, community member or other stakeholder and would like to raise a concern about our business practices, behaviour, or impact, we encourage you to contact us.

Concerns can be raised confidentially by emailing:

All concerns will be reviewed by the leadership team and handled in line with our internal grievance and whistleblowing procedures. We are committed to addressing issues fairly, respectfully and without retaliation.